Consumer Information

When you order goods on our website, we’d like to inform you of the following:

1. 1. Contract Language
      The language available for concluding the contract is German. English is also provided as an option.
   2. Product Features and Offer Validity
      Details about the key characteristics of our goods and the validity period of limited-time offers can be found in the individual product descriptions on our website.
   3. Conclusion of Contract
      The presentation of our goods does not constitute a binding offer. Your order represents a binding offer under § 145 BGB (German Civil Code). After placing your order, you’ll receive an email containing your order details, in which we confirm the acceptance or rejection of your offer. If we accept your offer, the purchase contract between you and us is established.
   4. Correction of Input Errors
      You can spot and correct any errors in your order during the final confirmation step before submitting it, using the available edit or delete functions.
   5. Prices and Shipping Costs
      Our prices are total prices including taxes, plus shipping costs. You can find an overview of shipping costs at: www.wandalas.com/shipping.
   6. Payment Options
      You can choose to pay via prepayment, PayPal, or Stripe. Deliveries are possible to Europe, Liechtenstein, Switzerland, the USA, and the UK.
   7. Delivery Conditions
      We ship to the following countries:
      • • EU Countries: Germany, Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
        Non-EU Countries: Switzerland, Liechtenstein, Norway, Monaco, United States (USA), United Kingdom (UK)
        Unless otherwise stated in the product description, all items are ready for immediate shipment.
   8. Storage and Access to Contract Text
      We store the contract text and send you the order details along with our Terms and Conditions (AGB) via email. You can view the AGB at any time at https://wandalas.com/tos. Past orders are accessible in your customer account if you’ve created one.
   9. Right of Cancellation
      As a consumer, you have a right of cancellation. More details are available at: https://wandalas.com/withdrawal.
   10. Contracting Party
       The purchase contract is concluded with:
       Cloudwalker GmbH
       Adlerstr. 48
       76297 Stutensee
       Germany
       Managing Directors: Carola Stober, Dr. Jens M. Stober
       Register Court: Mannheim Local Court
       Register Number: HRB 728795
       VAT ID: DE313899207
       Phone: +49 7244 9499100
       Email: info@wandalas.de
       Website: www.wandalas.de
   11. Online Dispute Resolution (ODR)
       We are legally required to inform you about the European Commission’s Online Dispute Resolution (ODR) platform, which can be used to settle disputes out of court. You can access it at: http://ec.europa.eu/odr. Our email address for the ODR platform is: info@wandalas.de. However, we are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).